Support

From installation to fix, Brilliant IT Solutions can be as involved as you wish.Through our knowledge and experience of IT solutions we can provide a full range of support services to suit your requirements.

From PC to server and everything in between, Brilliant IT Solutions can help with your IT infrastructure.
Whether remote or onsite, the service is the same and we do not charge extra for onsite time.
A sample list of technologies supported is available here.

Technologies:

Microsoft:
Windows Client machines from Windows 2000 through to Windows Vista Premium and Windows 7
Windows Server NT through to 2008 to include standalone and active directory domain infrastructures
Microsoft Exchange 4.5 through to 2007
Wide range of router and firewall manufacturers supported, from Linksys to Cisco. Helping to keep you secure and protect your network
MS Office suite of products. Help with configuration issues and training issues on a 1:1 or group introductory basis

Non Microsoft:peterborough support services
Network installations and configurations to include secured wireless technologies
Backup solutions and configurations. Use our expertise to configure, manage, maintain and operate your backup solutions to ensure you remain protected from system failures
Antivirus solutions. Our experience within the antivirus field enables us to provided the best in virus security, including among other solutions, Symantec, McAfee, Clamwin, AVG, to name but a few
Internet access provision and configuration and management of your internet connectivity through our premium suppliers
DNS configurations
Domain registrations
Remote hands service. If you have a branch office in our area we will assist your centralised IT support function when needed with experienced, knowledgeable staff. This can be arranged on an ad-hoc basis with a simple phone call

These services are provided onsite to companies throughout the Peterborough region including Peterborough, Huntingdon, St Neots, St Ives and the surrounding areas. Remote support services are also available so you can benefit from the Brilliant difference wherever you are.

Brilliant IT Solutions can also provide a full network assessment, recommending solutions for issues your company may have with their network. From slow networks, to unstable computers and servers we can help you make the most of your IT infrastructure.